Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and enabling certain functionality.

We also use similar technologies like local storage and session storage to enhance your browsing experience.

2. How We Use Cookies

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They cannot be disabled and do not require consent.

• Authentication: Remember your login status
• Security: Protect against fraud and unauthorised access
• Basket: Remember items in your shopping basket
• Preferences: Remember your accessibility settings

2.2 Functional Cookies

These cookies enhance functionality and personalization. They are not essential but improve your experience.

• Recently Viewed: Track products you've viewed
• Language: Remember your language preference
• Theme: Remember your display preferences
• Search History: Improve search suggestions

2.3 Analytics Cookies

These cookies help us understand how visitors use our website so we can improve it.

• Usage Statistics: Track page views and user interactions
• Performance: Monitor website speed and functionality
• Error Tracking: Identify and fix technical issues

3. Third-Party Cookies

We use third-party services that may set their own cookies:

3.1 Stripe (Payment Processing)

• Essential for secure payment processing
• Fraud prevention and security
• No personal data stored on our servers

3.2 Supabase (Database & Authentication)

• User authentication and session management
• Database operations and security
• Real-time features and notifications

3.3 Cloudinary (Image Hosting)

• Image optimization and delivery
• Performance and bandwidth optimization
• Content delivery network functionality

4. Cookie Management

4.1 Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

• View and delete existing cookies
• Block cookies from specific websites
• Set preferences for cookie acceptance
• Receive notifications when cookies are set

4.2 Our Cookie Banner

When you first visit our website, you'll see a cookie banner where you can:

• Accept all cookies
• Reject non-essential cookies
• Customise your cookie preferences
• Learn more about our cookie usage

4.3 Impact of Disabling Cookies

If you disable cookies, some features may not work properly:

• You may need to log in repeatedly
• Your shopping basket may not persist
• Personalized features may not work
• Some pages may not load correctly

5. Data Protection

We are committed to protecting your privacy. Our use of cookies complies with GDPR and UK data protection laws.

• We only use cookies for legitimate purposes
• We minimise data collection where possible
• We provide clear information about cookie usage
• We respect your choices about cookie preferences

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

7. Contact Us

If you have questions about our use of cookies, please contact us:

• Email: privacy@ffair.gifts
• Website: Contact Form